by principle-theorem | Jan 18, 2021 | bestpractice, Productivity, Systemisation
A tale of two phone calls I once overheard two phone calls at the front office. A patient called to cancel her appointment that day and was promptly rescheduled by the receptionist. Almost at the same time, another patient called to cancel on the same day and was...
by principle-theorem | Nov 30, 2020 | Productivity, Systemisation, Systems Spotlight
When we first started Level Up we saw our target market as the same one that our CEO belongs to – dentists. However Level Up’s first batch of users included us – team Principle Theorem. As Level Up grew it became more and more ingrained into our day....
by principle-theorem | Nov 26, 2020 | Productivity, Systemisation, Systems Spotlight
Have you ever been completely blindsided by a staff member quitting? It especially hurts when it’s your star performer – you know the one. It’s the person who shows up with a smile on their face and sets the tone for their team. It’s the person...
by principle-theorem | Oct 20, 2020 | Productivity, Systemisation, Systems Spotlight
Raise your hand if this is you: as soon as you enter the workplace, before you’ve even had a chance to grab a cup of coffee and get settled in, your team are already vying for your attention reminding you of the numerous tasks that you need to do right now!...
by principle-theorem | Sep 28, 2020 | bestpractice, Productivity
Is your staff reaching their full potential?You know you’ve hired the right people for the job, and yet something’s telling you things could be better. If your staff productivity levels have fizzled out – it might be time to do something about it....
by principle-theorem | Jun 2, 2020 | Productivity, Systemisation
Like most dentists, you probably have a preferred dental assistant. Your favourite DAUsually the one you’ve worked with the longest. The one who’s gotten to know exactly how you do things. Together you’ve refined the workflows and are sensitive to each other’s cues. A...
